Frequently Asked Questions
Everything you need to know about shopping with AllMatters.
What is your return policy?
We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Simply visit our returns portal to start your request.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the best fit.
Do you offer international shipping?
Yes, AllMatters ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How should I care for my AllMatters clothing?
To ensure longevity, we recommend washing most items in cold water on a gentle cycle and air drying. Please check the specific care label on your garment for detailed instructions.
Can I change or cancel my order after it has been placed?
Because we process orders quickly, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified suppliers to ensure our fabrics are sourced responsibly and manufactured under fair labor conditions.